A bit about me
I am a senior product designer based in San Diego, California.
Before transitioning into UX, I worked as a wedding photographer, graphic/web designer, and architectural drafter.
In my free time, I enjoy journaling, listening to podcasts, watching my fish in the aquarium, or playing pickleball with friends.
Professional Experience
Senior Product Designer
Seismic, San Diego, CA
Nov 2025- Sep 2026
Led design of Seismic's Digital Sales Room as sole designer, unifying seller and buyer workflows to close a key competitive gap.
Shipped DSR's first native file-sharing experience, replacing ad hoc email attachments with a centralized document system.
Shaped Seismic's first compliance review workflow, combining DSR and email approval into one simultaneous step for advisors.
Designed Mutual Action Plan templates, replacing manual, task-by-task creation with a guided starting point that eliminated blank-page paralysis.
Modernized outdated DSR widgets, including Teams and video integrations, to streamline seller workflows.
Senior User Interaction Designer
Hewlett-Packard, San Diego, CA
Jan 2019- Sep 2025
Revamped the legacy subscription enrollment flow across North America, resulting in a 5% increase in setup conversion rates
Streamlined onboarding by integrating address autocomplete and personalization at checkout, boosting trial starts by 3%
Drove strategic enhancements to the enrollment flow and identified behavioral patterns and usability issues by collaborating with researchers
Designed region-specific experiences that met local needs and constraints, influencing product roadmap decisions and eliminating dark patterns
Led three end-to-end pilot launches in Asia and North America through close collaboration with product, marketing, engineering, and support teams
Developed a design deliverables system in Figma and Miro that improved visibility for PM and developers, ensuring smoother handoffs and faster implementation
User Interaction Designer
Paradigm Information Services, San Diego, CA
Jul 2017- Dec 2018
Led the redesign of the printer replacement flow, which received the HP Reinventor Award for Most Amazing Customer Experience
Designed the experience flow for activating printer web services
Created screens covering primary and edge cases for linking printers to accounts
Associate User Interface Designer
Urban Translations, San Diego, CA
Jul 2016- Jun 2017
Delivered high-fidelity prototypes to stakeholders to streamline strategic decisions
Translated business objectives into user-centered design solutions, influencing product direction through sketches and mockups
Developed scalable design standards and reusable assets, which accelerated development and minimized design rework
Architectural Designer/Office Manager
DK Design and Drafting Studio San Diego, CA
Sep 2015- Jun 2017
Iterated designs based on the feedback from the City of San Diego reviewers to comply with California building code standards
Implemented Agile/Kanban workflows to streamline documentation, improving team efficiency and accelerating delivery timelines
Mentored junior designers to keep high standards and consistency across deliverables
Graphic Designer
Vivantech, Inc. San Diego, CA
Jan 2011- Jul 2015
Cooperated with product lead, business analysts, and software developers to ensure an appealing and consistent user experience across web-based and mobile applications
Produced intuitive design flows for the mobile app by developing site architecture, wireframes, and low and high-fidelity mockups using Balsamiq, Photoshop, and Illustrator
Prepared UI library and style guides for the development team
Tailored the company’s responsive website with customized HTML and CSS, and applied Google SEO best practices
Designed marketing collateral for events, presentations, and campaigns in close collaboration with product marketing and executive teams
Education & Certifications
AI-Powered Strategic Design Accelerator | Maven | Mar 2026
AI For Designers | Interaction Design Foundation | Dec 2025
UX Certificate | Nielsen Norman Group | Jan 2022
Human-Centered Service Design Certificate | IDEO | Oct 2019
Interaction Design Specialization | UC San Diego, San Diego, CA | Dec 2017
User Experience (UX) Design Certificate | UC San Diego Extension, San Diego, CA | Jun 2017
Bachelor of Architecture | Woodbury University, San Diego, CA
UX Skills
AI-Powered Products | Data-Informed UX Strategy & Experimentation | End-to-End Ownership | Workflow & Onboarding Design | User Research | Journey Maps | Personas | Scenarios | Ideation | Mockups | Prototyping | Wireframing | Usability Testing
Applications
Design Strategy & Systems: Design Systems, Product Strategy, Workflow Design, Data-Informed Design
Execution & Research: Interaction Design, Prototyping, Usability Testing, A/B Testing, User Flows
Collaboration & Tools: Claude, Figma Make, FigJam, Miro, Adobe XD, Jira, Notion, Microsoft Copilot
Languages: English (Advanced), Spanish (Fluent), Cantonese (Conversational)
Volunteer
Event Photographer | Design Forward Alliance
Mar 2017 - Jan 2020
Event Photographer | San Diego Experience Design SDXD
Jan 2017 - Jan 2020